Frequently Asked Questions
Find answers to the most common and frequently asked questions about Shovowin here. If you're new to Shovowin or want to learn more about the platform, these questions will help you.
Shovowin is a leading online betting and casino platform in Bangladesh where you can play sports betting, live casino, slot games, and much more. Shovowin is a secure and licensed platform that provides an international standard gaming experience. Register, deposit, and start betting on your favorite games or sports events.
Yes, Shovowin is completely legal and safe. We are licensed and regulated by international gaming authorities. Shovowin uses 256-bit SSL encryption technology to keep all your personal information and financial transactions secure. We are regularly audited by independent auditing bodies to ensure fair play and security.
At Shovowin you get:
- Sports Betting - Cricket, football, tennis and 30+ more sports
- Live Betting - Real-time in-play betting
- Live Casino - Blackjack, Roulette, Baccarat
- Slot Games - 1000+ Slot Games
- Table Games - Poker, Blackjack and more
- Virtual Sports - 24/7 virtual events
Yes, Shovowin works seamlessly on all types of mobile devices. You can use our mobile-optimized website or download the Shovowin mobile app for Android and iOS. All features are available on mobile and the same account syncs across all devices.
Shovowin provides 24/7 customer support. You can contact us via live chat, email, WhatsApp, or phone. Our support team provides assistance in both Bangla and English and typically responds within 5 minutes.
Account Related Questions
Find answers to all questions about Shovowin account creation, verification, login, and account management here.
Registering at Shovowin is very easy. Click the "Register" button on the homepage, enter your name, email, mobile number, and password. Then verify your email and mobile number. The entire process takes just 2-3 minutes. After registration, you can use all Shovowin features.
Only basic information is required during Shovowin registration. However, for account verification and withdrawals, you may need a clear copy of your national ID card, passport, or driving license and proof of address (utility bill or bank statement). This is for your account security and to comply with international regulations.
Click the "Forgot Password?" link on the Shovowin login page. Enter your registered email or mobile number and Shovowin will send you a password reset link. Click the link to set a new password. If you don't receive the email, check your spam folder or contact Shovowin support.
No, according to Shovowin's rules, each person may only maintain one account. Creating multiple accounts will result in all accounts being suspended or closed, and all bonuses and winnings may be forfeited. This is part of our terms and conditions and is necessary to ensure fair play.
To verify your Shovowin account, go to your profile settings and click the "Account Verification" section. Upload clear photos of your ID and proof of address. The Shovowin team typically verifies documents within 24-48 hours. Once verified, you can make unlimited deposits and withdrawals.
Payment Questions
Find answers to all questions about deposits, withdrawals, and payment methods at Shovowin here.
Shovowin supports various payment methods:
- Mobile Banking - All mobile banking services
- Bank Transfer - All Bangladeshi banks
- Credit/Debit Card - Visa, MasterCard
- E-wallets - Skrill, Neteller, and others
- Cryptocurrency - Bitcoin, Ethereum, USDT
The minimum deposit at Shovowin is BDT 500 and the maximum deposit depends on the payment method. With mobile banking, you can deposit up to BDT 50,000 in one transaction. The maximum limit for bank transfers and cards is BDT 100,000 or more. For large deposits, contact Shovowin support.
Most deposits at Shovowin are instant. Mobile banking and e-wallet deposits typically credit your account within 2-5 minutes. Bank transfers may take 1-24 hours. Cryptocurrency deposits depend on network confirmations, usually 10-30 minutes. If your deposit is delayed, contact Shovowin support.
To withdraw money from Shovowin, go to your account dashboard and click the "Withdraw" section. Select your preferred payment method, enter the amount, and submit your request. Shovowin typically processes withdrawals within 24 hours. You need to verify your account before making your first withdrawal.
The minimum withdrawal amount at Shovowin is BDT 1,000. The maximum withdrawal amount is BDT 50,000 daily, BDT 200,000 weekly, and BDT 1,000,000 monthly. Higher limits are available for VIP members. For large withdrawals, contact Shovowin support.
Shovowin does not charge any fees on most deposit methods. However, some payment providers may apply their own fees. For withdrawals, the first three withdrawals per month are completely free. Subsequent withdrawals may incur a small processing fee depending on the payment method. All fees are clearly shown before making a withdrawal.
Bonus Questions
Find answers to all questions about Shovowin's various bonuses, promotions, and offers here.
Shovowin offers an attractive welcome bonus for new members. Get up to 100% bonus on your first deposit, maximum BDT 10,000. This means if you deposit BDT 1,000, you'll get BDT 1,000 bonus and can start playing with a total of BDT 2,000. The welcome bonus is for new Shovowin members only and can be claimed once.
Claiming a Shovowin bonus is easy. When making your first deposit after registration, enter the promo code in the "Bonus Code" field (if available) or select the "Welcome Bonus" option. Once the deposit is complete, the bonus will be automatically added to your account. Some bonuses may require manual activation - in this case, go to the "Bonus" section and activate it.
Wagering requirements must be met before withdrawing Shovowin bonuses. The wagering requirement for the welcome bonus is typically 30x. This means if you receive a BDT 1,000 bonus, you need to wager BDT 30,000 before withdrawing the bonus. Different bonuses may have different wagering requirements, which are specified in the bonus terms and conditions.
Yes, Shovowin regularly runs various promotions and offers. These include daily deposit bonuses, weekly cashback, reload bonuses, free bets, free spins, tournaments and much more. All promotions can be found on Shovowin's "Promotions" page. Check regularly to discover new and exciting offers.
Have more questions?
Didn't find your answer on this FAQ page? Shovowin's 24/7 customer support team is always ready to help you. Contact us via live chat, email, or phone.